How to enable SMS Integration

  • Wavity platform includes SMS integration functionality, enabling notifications to be sent via SMS based on specified parameters and conditions.
  • Currently, SMS integration in Wavity is supported exclusively through Twilio using a USA phone number.

Set up API key from Twilio:‍

To enable SMS integration with Twilio Account, You will need the following details:

  1. Twilio Phone Number (USA Based)
  2. Twilio Account SID
  3. Twilio API Secret
  4. Twilio API Key

Create API Keys in the Twilio Console by following the steps below, or refer to the following link for detailed guidance: https://www.twilio.com/docs/iam/api-keys

  • Click on Account in the top right-hand corner.
  • Under Keys & credentials, click on API keys & tokens.
  • On the API keys & tokens page, click on the Create API Key button.
  • On the Create new API key page, enter a Friendly name for the API Key.
  • Select the key type: Restricted, Standard, or Main.
  • Click the Create API Key button.
  • On the Copy secret key page, Copy the Secret and store it somewhere secure.
  • Click on the Got it! checkbox and click Done.

Enable SMS Integration in Wavity

  • Only Admin of your company can setup or enable SMS Integration. Click on Profile > Integration.
  • Click on ‘Create’ button.
  • Enter Integration name and description as required.
  • While setting up SMS integration with Twilio, Please ensure your API key is configured with the following permissions for optimal functionality.
  • Account information: Read
  • Phone Numbers: Read
  • Messaging: Full permissions (Read, List, Create, Update, Delete)
  • Enter details such as Twilio Account SID, Twilio API Key, Twilio API Secret & Twilio Phone Number.
  • Click on ‘Save’ button to complete the process.
  • You can also check the status of the SMS integration as shown in the image below.